Privacy Policy
Privacy Policy
Effective Date: March 17, 2026
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.tukios.com
Information Collection and Use
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email Address
- First and Last Name
- Phone Number
- Address, State, Province, ZIP/Postal Code, City
- Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Tukios, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Tukios, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Tukios, Inc.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
Service Providers
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this Privacy Policy
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
SMS Terms and Conditions
SMS Privacy Policy
Southcoast Funeral Service Inc.
1555 Pleasant St, Fall River, MA 02723
1. Introduction
Southcoast Funeral Service Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide through our SMS/text messaging service. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard information when you enroll to receive funeral-related text communications from us. By opting into our SMS service, you consent to the practices described in this policy and acknowledge that all text communications are strictly related to funeral services, arrangements, and updates concerning loved ones.
2. Information We Collect
When you subscribe to our SMS/text message service or communicate with us by text, we may collect:
- Your mobile phone number
- Your name, if provided
- Relationship to the deceased, if applicable
- Communication preferences and consent records
- Information you voluntarily provide in your messages (for example, service decisions or requests)
- Message delivery and interaction data (such as timestamps and logs)
We do not collect Social Security numbers, financial account information, medical records, or other protected health information (PHI) through SMS.
3. How We Use Your Information
Your information is used strictly for the following Massachusetts-specific, funeral-related purposes:
- Providing updates regarding funeral arrangements or scheduled services - Confirming appointments, service times, or changes to arrangements - Requesting necessary information to complete funeral service tasks
- Communicating with next of kin or authorized representatives
- Providing notifications related to viewing, burial, cremation, or memorial services - Responding to questions or support requests
- Maintaining compliance with Massachusetts funeral service regulations and applicable communication laws
We do not use SMS for general marketing, advertising, or unrelated solicitations.
4. Massachusetts-Specific Compliance
Southcoast Funeral Service Inc. complies with:
- Massachusetts Consumer Protection Laws (M.G.L. c. 93A)
- Massachusetts Data Privacy Regulations (201 CMR 17.00) regarding the protection of personal information
- The Telephone Consumer Protection Act (TCPA)
- CTIA guidelines for SMS communication
All sensitive or personal information shared via SMS is stored and transmitted in accordance with required state and federal standards.
5. SMS Opt-In Requirements
By opting in, you agree to receive funeral-related text messages from us. Opt-in may occur when you:
- Provide your number to us during funeral arrangements
- Request service updates via text
- Authorize a representative to receive messages
- Text us directly and acknowledge communication
You must be 18 years or older or an authorized decision-maker for funeral arrangements in order to enroll in our SMS program.
6. Opt-Out Instructions
You may unsubscribe from SMS at any time by replying “STOP” to any message. You may also contact us by phone or email to request removal from our SMS list. After unsubscribing, you may receive one final confirmation message. No further SMS communications will be sent unless you re-opt in.
7. Message Frequency
Message frequency depends on the services being provided and may vary based on the needs of the family or authorized contact. Typical examples include:
- Service updates
- Scheduling confirmations
- Time-sensitive notifications
- Requests for missing information
Message and data rates may apply depending on your mobile carrier plan.
8. Data Security Measures
In compliance with 201 CMR 17.00, we implement administrative, technical, and physical safeguards to protect personal information, including but not limited to: - Secure systems for storing communication information
- Limited access to subscriber data by authorized personnel only
- Reasonable protective measures for message handling and retention
However, no digital transmission is completely secure. You acknowledge that you provide information via SMS at your own discretion and understand the inherent risks.
9. Third-Party Service Providers
We may use third-party SMS gateway providers to assist in delivering text messages. These providers are permitted to use subscriber information solely for the purpose of delivering messages on our behalf and are prohibited from using or sharing the data for any other purpose. We do not sell, trade, or rent your SMS subscriber data to any third parties for marketing or advertising purposes.
10. Sensitive Communications
Funeral-related communications may involve personal, emotional, or sensitive topics. You should avoid transmitting highly confidential or sensitive details by SMS whenever possible. For matters requiring greater privacy or detail, we may request to communicate with you by phone, in person, or via another secure method.
11. Children’s Privacy
We do not knowingly communicate via SMS with individuals under the age of 13, nor do we knowingly collect data via SMS from minors without the authorization of a parent or legal guardian.
12. Changes to This Policy
We may modify or update this SMS Privacy Policy at any time to reflect changes in our practices or applicable laws. Changes become effective upon posting or distribution of the updated policy. Continued participation in our SMS program after such changes are made indicates your acceptance of the revised policy.
13. Contact Information
For questions about this SMS Privacy Policy, or to manage your SMS communications, please contact:
Southcoast Funeral Service Inc.
1555 Pleasant St, Fall River, MA 02723
Phone: [508-672-0291]
Email: [office@southcoastfuneralhome.com]
14. Privacy and Data Use
We respect your privacy and are committed to protecting your personal information. SMS opt-in information and phone numbers collected for text messaging purposes are used solely for communication related to our services and are not shared with or sold to third parties for SMS or marketing purposes.
Contact Us
- By phone at 801-682-4391
- By email at support@tukios.com
